Switch language and theme
UpAll is fully bilingual: every screen of the console and the client portal exists in Arabic and English, and every person chooses for themselves.
Switching language
A language switcher is available on every page — in the console for staff, in the portal for client users. Switch whenever you like; the change is immediate and applies only to you.
The choice is per user and persistent: it's stored with your account, so the same language greets you at your next sign-in, and it never affects anyone else. Two engineers can read the same incident side by side, one in Arabic, one in English. Client users pick their own language in the portal the same way — see Client portal overview.
When an Admin creates a staff account directly, they set its initial language (Invite your team); the owner can change it any time after.
What follows your language — and what doesn't
- Alert emails arrive in each recipient's own language, so a mixed team gets the same incident described to each member natively. See Email alerts.
- Monitor names are bilingual by design — the Arabic name is required and the English one optional — so lists read naturally whichever language a viewer picked.
- Monthly reports do not follow the viewer. Report language is a per-client setting, because a report is a document handed to the client, not a screen you browse. See Report language and timezone.
A client's report language and its users' portal language are independent settings: the same client can receive its reports in Arabic while one of its portal users browses in English — the document serves the company, the interface serves the person.
Light and dark theme
The console also offers a light and a dark theme, and each staff member picks their own. Choose whatever is comfortable for long shifts — the status colors carry the meaning either way: green for up, red for down, amber for degraded.
The marketing site and knowledge base
On upall.app itself — the marketing site and this knowledge base — language lives in the URL rather than in an account: Arabic pages sit at the root, and English pages under /en (this article, for instance, has an Arabic twin at the same slug without the /en prefix). Switching language there means switching URLs, which has a practical upside: you can send a colleague or a client a link that opens directly in the language they read.